Support

We're here to help you get the most out of game day.

Have a question, hit a snag, or want to share an idea? Browse the common questions below, or reach out and we'll get back to you.

Do I need Apple Music?

Yes. Diamond DJs plays songs through Apple Music, so an active Apple Music subscription is required for full functionality.

How do I set up my roster?

Add each player's name and jersey number, then assign them a walk-up song. Your roster is saved on your device, so you only have to set it up once for the season.

How do the custom announcer voices work?

Diamond DJs can create a lifelike announcer that calls each player to the plate by name. The announcer voice is available as an in-app purchase.

Can I play music between innings?

Absolutely. Set up your own playlists for those mid-inning breaks so there's never an awkward silence in the dugout.

How do I manage my purchases or subscription?

In-app purchases — including the announcer voice — are handled through your Apple account. You can review purchases, manage subscriptions, and request refunds directly through the App Store.

Still need help?

Email us any time and we'll be glad to help.